Account & Data Deletion

Last updated: June 8, 2026

This page explains how users of SAMM for Work (the “App”), provided by SAMM Tech LLC, can request deletion of their account and associated personal data, what happens after a request is submitted, what data is removed, and what may be retained.

Account deletion is a verified request process, not an instant action. Your organization administrator is notified because deletion removes your ability to use SAMM for Work (including clock-in). Employer payroll and attendance records may be retained as described below.

For Employees

Option 1: Request deletion in the app

If you can sign in to the app:

  1. Open SAMM for Work and sign in.
  2. Go to Settings → Privacy & Data.
  3. Tap Request Account Deletion and confirm when prompted.
  4. Enter the 6-digit verification code sent to your email in Settings → Privacy & Data. Your deletion request is not submitted until you verify the code.
  5. Your organization administrator reviews the verified request. You can cancel verification before submitting, or cancel the request while awaiting review.

Option 2: Request deletion by email

If you cannot sign in or have uninstalled the app:

Email: [email protected]

Subject line: Account Deletion Request

Please include:

Note for employees: SAMM for Work is provided through your employer. Deleting your account removes your personal access to the app. Timesheets, attendance, and payroll records belong to your employer and may be retained. Your request is shared with your organization’s administrator for review.

For Organization Administrators

If you are an organization administrator and want to delete your personal SAMM for Work account:

  1. Go to Settings → Data & Privacy → Request Account Deletion and confirm when prompted.
  2. Enter the 6-digit verification code sent to your email in the app. Your deletion request is not submitted until you verify the code.
  3. Another administrator in your organization reviews the request, or SAMM for Work support processes it if you are the last active administrator.

To review employee deletion requests, go to Settings → Data & Privacy → Review Deletion Requests and approve or deny each request.

Terminating an employee (removing them from your active workforce) is a separate administrative action in the app and is not the same as an employee’s personal deletion request.

Organization Offboarding

If your organization wants to cancel its SAMM for Work subscription and offboard entirely, contact:

Email: [email protected]

Subject line: Organization Offboarding

Include your organization name, primary contact email, and the date you would like service to end.

What Happens Next

Step What happens
1. Submit You submit a deletion request in the app or by email.
2. Verify In-app requests require email verification.
3. Review Your organization administrator is notified and may approve or deny the request.
4. Complete After approval, SAMM for Work completes deletion within the processing window below. Your app access is removed.

What Data Is Deleted

When a deletion request is completed, we remove personal data associated with your account, including:

Not deleted: Clock-in/out verification photos and location data embedded in timesheets and attendance records retained for your employer’s payroll and legal recordkeeping.

What Data May Be Retained

Data Reason for retention Retention period
Timesheet, attendance, and payroll-related records Owned by the employer; required for payroll and legal recordkeeping As required by the employer and applicable law (up to 7 years)
Transaction and audit logs Security, fraud prevention, and legal compliance Up to 24 months
Backup copies Routine infrastructure backups Deleted within 90 days

Processing Time

We aim to acknowledge deletion requests within 7 days and complete verified deletions within 30 days, except for data we are permitted or required to retain as described above. If your organization administrator does not respond within 7 days, the request may be escalated to SAMM for Work support for processing.

Contact Us

Questions about account or data deletion? Contact us at [email protected].

For more information about how we handle your data, see our Privacy Policy.